East Coast Lumber (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through our website, https://www.eastcoastonline.com/ (the “Site”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or communicate with us.

1. Information We Collect

We may collect the following types of information:

A. Information You Voluntarily Provide

When you:

  • Submit a contact form

  • Request a quote

  • Call or email us

  • Subscribe to updates

  • Apply for employment

We may collect:

  • Name

  • Company name

  • Email address

  • Phone number

  • Mailing address

  • Project details or product inquiries

  • Any additional information you choose to provide

B. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring website

  • Cookies and tracking data

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and quote requests

  • Process orders and coordinate shipments

  • Provide customer support

  • Improve our website functionality

  • Send business communications (if opted in)

  • Analyze website performance and traffic

  • Comply with legal obligations

We do not sell your personal information.

3. Cookies & Tracking Technologies

Our Site may use cookies and similar tracking technologies to:

  • Improve user experience

  • Analyze traffic patterns

  • Support marketing and advertising efforts

You may disable cookies through your browser settings. However, some parts of the Site may not function properly if cookies are disabled.

4. Sharing of Information

We may share your information with:

  • Service providers (such as website hosting or analytics providers)

  • Shipping and logistics partners when fulfilling orders

  • Legal authorities if required by law

All third-party service providers are required to maintain the confidentiality and security of your information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system can be guaranteed to be 100% secure.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

7. Your Rights & Choices

Depending on your state or country of residence, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our Site is not directed toward children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.